Returns & Exchanges

At ShowerEnvy, we want you to love your spa experience; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original packaging and include all components to be eligible for processing.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Carefully pack your ShowerEnvy products in their original box, ensuring all filters, shower heads, and accessories are securely included to prevent damage during transit.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing